TERMS OF SERVICE

1. ACCEPTANCE OF TERMS

By accessing, browsing, or utilizing the services provided by Booking Bombs (hereinafter referred to as "Company," "we," "us," or "our"), you (hereinafter referred to as "Client," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service (hereinafter "Terms"). These Terms constitute a legally binding agreement between you and Booking Bombs governing your use of our services, website, and all related tools, platforms, and materials.

If you do not agree to these Terms in their entirety, you must immediately discontinue use of our services. Your continued use of Booking Bombs services following any modifications to these Terms constitutes acceptance of such changes.

These Terms apply to all users of our services, including without limitation business owners, authorized representatives, employees, contractors, and any other parties accessing our services on behalf of an organization.

2. SERVICE DESCRIPTION

Booking Bombs provides specialized booking automation and lead conversion services designed to enhance business growth through systematic appointment scheduling and optimization. Our core services include:

Scalable Booking Systems: Implementation and management of automated booking infrastructure designed to handle high volumes of appointment requests while maintaining quality and accuracy. These systems integrate with your existing business processes and are customized to meet your specific operational requirements.

Growth-Focused Automation: Strategic automation solutions that streamline lead capture, qualification, and conversion processes. Our automation services are designed to maximize efficiency while maintaining personalized customer interactions and reducing manual administrative burden.

Conversion Rate Optimization: Analysis, testing, and refinement of booking funnels and customer touchpoints to maximize the percentage of leads that convert to scheduled appointments and completed transactions.

The Company reserves the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice. We may also impose limits on certain features or restrict access to parts or all of our services without liability.

Our services are provided on a subscription or project basis as outlined in individual service agreements. Specific deliverables, timelines, and performance metrics will be defined in separate statements of work or service agreements that supplement these Terms.

The Company does not guarantee specific results, conversion rates, or business outcomes. Performance of our services depends on numerous factors, many of which are beyond our direct control, including market conditions, quality of leads, client business practices, and industry-specific variables.

3. USER OBLIGATIONS

As a Client of Booking Bombs, you agree to the following obligations:

Account Information: You must provide accurate, current, and complete information during registration and throughout your use of our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Lawful Use: You agree to use our services only for lawful purposes and in compliance with all applicable federal, state, local, and international laws and regulations. You shall not use our services in any manner that could damage, disable, overburden, or impair our systems or interfere with any other party's use of our services.

Business Practices: You warrant that your business operates in compliance with all applicable laws, including consumer protection laws, data privacy regulations, and advertising standards. You are solely responsible for the content, accuracy, and legality of all information you provide to us or that is communicated through our systems to your customers.

Integration and Access: You agree to provide necessary access to your existing systems, platforms, and data as required for implementation and operation of our services. You are responsible for maintaining compatible technology infrastructure and internet connectivity.

Prohibited Activities: You shall not: (a) reverse engineer, decompile, or disassemble any aspect of our proprietary systems; (b) use automated means to access our services for purposes other than intended use; (c) transmit viruses, malware, or other malicious code; (d) collect or harvest information about other users; (e) impersonate any person or entity; or (f) engage in any activity that constitutes spam or unsolicited commercial communications.

Data Accuracy: You are responsible for ensuring that all customer data, scheduling information, availability calendars, and business rules provided to us are accurate and current. Booking Bombs is not liable for scheduling conflicts, missed appointments, or customer service issues resulting from inaccurate information provided by you.

Cooperation: You agree to respond promptly to requests for information, provide timely feedback during implementation, and cooperate reasonably with our team to facilitate successful service delivery.

4. APPOINTMENT SCHEDULING AND CANCELLATIONS

Service Implementation Timeline: Upon execution of a service agreement, implementation timelines will be established based on the scope and complexity of your booking system requirements. The Company will use commercially reasonable efforts to meet agreed-upon timelines, but shall not be liable for delays caused by factors outside our reasonable control, including delays in receiving necessary information or access from the Client.

Client Consultation Sessions: Certain service packages include consultation sessions with our team. These sessions must be scheduled in advance through our designated scheduling system. Clients must provide at least 24 hours' notice for cancellation or rescheduling of consultation appointments. Failure to provide adequate notice or failure to attend scheduled sessions may result in forfeiture of that session without refund or credit.

End-Customer Appointments: The booking systems we implement for your business will operate according to the parameters, availability rules, and cancellation policies you establish. You are solely responsible for defining and communicating your cancellation policies to your end customers. Booking Bombs serves as a technology provider and is not a party to the relationship between you and your customers.

System Maintenance: The Company reserves the right to schedule system maintenance that may temporarily affect booking system availability. We will provide reasonable advance notice of planned maintenance when feasible. Emergency maintenance may be performed without advance notice when necessary to maintain system security or functionality.

Appointment Data: All appointment data generated through our systems remains subject to the data ownership provisions of these Terms. The Company maintains backups of scheduling data but is not responsible for data loss resulting from client actions, integration failures, or circumstances beyond our reasonable control.

5. PAYMENT TERMS

Fees and Charges: Clients agree to pay all fees associated with the services as specified in the applicable service agreement, proposal, or pricing schedule. Fees may be structured as one-time setup fees, recurring subscription fees, usage-based fees, or combinations thereof.

Payment Schedule: Unless otherwise specified in writing, subscription fees are billed monthly or annually in advance. Setup fees and project-based fees are due according to the payment schedule outlined in the service agreement. All fees are quoted and payable in United States Dollars unless otherwise specified.

Payment Methods: Payment must be made by credit card, ACH transfer, wire transfer, or other approved payment methods. By providing payment information, you authorize the Company to charge the applicable fees to your designated payment method on a recurring basis for subscription services.

Late Payment: Invoices are due within the timeframe specified on the invoice, typically within 15 days of invoice date. Accounts with payments more than 30 days past due may be subject to service suspension. The Company reserves the right to charge interest on overdue amounts at a rate of 1.5% per month or the maximum rate permitted by law, whichever is less.

Taxes: All fees are exclusive of applicable taxes, duties, and governmental assessments including but not limited to sales tax, use tax, value-added tax, and withholding taxes. Client is responsible for payment of all such taxes except those based on the Company's net income.

Refund Policy: Setup fees and implementation costs are non-refundable once work has commenced. Subscription fees are non-refundable except as specifically provided in a written service level agreement. Should you choose to cancel services, you remain responsible for payment of fees through the end of the then-current billing period.

Fee Changes: The Company reserves the right to modify fees upon 30 days' written notice. Fee changes will apply to billing periods beginning after the notice period. Your continued use of services following fee changes constitutes acceptance of the new fees.

Disputed Charges: If you believe you have been incorrectly charged, you must contact us within 30 days of the charge appearing on your statement. Failure to notify us within this timeframe constitutes acceptance of the charge.

6. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BOOKING BOMBS, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST DATA, LOST BUSINESS OPPORTUNITIES, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF BOOKING BOMBS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF BOOKING BOMBS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO BOOKING BOMBS DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, terrorism, riots, acts of war, epidemics, pandemics, governmental actions, utility failures, internet service provider failures, communication network failures, or failures of third-party service providers.

The Company is not responsible for the actions, content, information, or data of third parties, including third-party integrations, platforms, or services that may be used in conjunction with our services. You release the Company from any claims and damages arising from or related to such third parties.

The limitations and exclusions in this section apply regardless of whether liability arises from breach of contract, breach of warranty, negligence, strict liability, or any other cause of action, to the extent such exclusion and limitations are not prohibited by applicable law.

Certain jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

7. WARRANTY DISCLAIMERS

THE SERVICES PROVIDED BY BOOKING BOMBS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

The Company does not warrant that our services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. The Company does not warrant that any errors or defects will be corrected, or that the services will meet your specific requirements or expectations.

No Guarantee of Results: The Company makes no representations or warranties regarding specific business results, conversion rates, lead generation outcomes, revenue increases, or other business metrics that may result from use of our services. Past performance data, case studies, and testimonials do not guarantee future results.

Third-Party Services: Our services may integrate with or rely upon third-party platforms, services, and technologies. The Company makes no warranties regarding the performance, availability, or suitability of such third-party services and disclaims all liability arising from third-party service failures or limitations.

Professional Advice: The Company's services do not constitute legal, financial, accounting, or other professional advice. You should consult appropriate professionals regarding your specific business circumstances and compliance obligations.

Data Accuracy: While the Company implements reasonable measures to maintain data accuracy, we do not warrant that all data processed through our systems will be error-free, accurate, complete, or current at all times. You are responsible for verifying critical information and maintaining independent records.

Any oral or written information, guidance, or advice provided by the Company, its employees, or representatives does not create a warranty or in any way modify these warranty disclaimers.

Some jurisdictions do not allow disclaimers of implied warranties. In such jurisdictions, the foregoing disclaimers may not apply to you, and you may have additional rights that vary by jurisdiction.

8. INTELLECTUAL PROPERTY

Proprietary Rights: The Company retains all right, title, and interest in and to the services, including all software, systems, processes, methodologies, technologies, templates, documentation, and materials created or provided by the Company. This includes all intellectual property rights therein, whether registered or unregistered.

Limited License: Subject to these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use our services solely for your internal business purposes during the term of your service agreement. This license does not include any right to resell, redistribute, or make the services available to third parties.

Client Data: As between you and the Company, you retain all ownership rights to data, information, and content you provide to us or that is generated about your customers through use of our services. You grant the Company a non-exclusive, worldwide license to use, process, store, and transmit such data solely as necessary to provide services to you.

Aggregate Data: The Company may collect, compile, and analyze aggregated and anonymized data derived from use of our services across multiple clients